Has anyone seen a light at the end of the recession tunnel? No? Well, if you find it, could you kindly direct the rest of us toward it? It would be very helpful.
In the meantime, it’s no surprise that we’ve all had to rethink some of our priorities in order to budget our money better over the last few years, and it hasn’t always been easy. So when your car starts to slip below status quo or just needs some routine maintenance, you may have considered using an independent repair shop as opposed to your local dealership. Bob Murphy, our Fixed Operations Director, spoke with me about why it’s really better for you to continue to deal with the dealer. And just for fun, we’ll use Concours as the example!
First, we have factory-trained technicians. Not only do our techs enjoy working on cars, “they specialize in your brand,” Bob says. They don’t work on anything else, and they have a high level of knowledge about your brand. This means they know the best way to tackle any problems your car is experiencing and get them fixed correctly and efficiently.
Moreover, our technicians use only factory-approved special tools for the job, and you can be assured that only genuine, factory-approved replacement parts will be used to repair your vehicle.
As a dealer, Bob adds that we have access to all of the latest, up-to-date information from the manufacturer concerning your car. For example, when you bring in your car and we notice any manufacturer recalls or open campaigns, we’ll notify you and fix it at no charge.
To add further, if you want to keep your warranty in place, you need to bring your car to the dealer. In most cases, if a part has been replaced elsewhere, the warranty becomes void. And why wouldn’t you use your warranty anyway? It means that you won’t have to pay for anything that it covers!
Here at Concours, we can also provide you with a rental or loaner vehicle when available! We also work to bring you competitive pricing, so in the end, your repair bill won’t be much different from an independent repair shop. And even if it is, look above again to see what that price includes—in the long run, you’ll save yourself money, time, and stress by taking your car to a specialized, reputable dealership that will fix your car right!
Our friendly service advisors are always eager to meet new faces and greet familiar friends. Please call the numbers below to make your appointment, or schedule conveniently online by clicking here www.concoursmotors.com/ou/milwaukee-splash/console.do?page=s_service_app! (Hint: you can also visit www.concoursmotors.com and click on your vehicle brand to schedule! A service advisor will call you to confirm.)
BMW Service: 414-290-4300
Mazda Service: 414-290-1701
Mercedes Service: 414-290-1702
Porsche Service: 414-290-1703
Saab Service: 414-290-1704
Volkswagen Service: 414-290-1705
Tuesday, April 27, 2010
Monday, April 19, 2010
How Well Do You Know Concours?
Do you know your Concours trivia? Did you know we’ve been in business since 1955? Or that the original location was on 3710 N. Oakland Ave? What about the fact that we had the Chevrolet franchise from 1976-1978? Did you know one of the original technicians (and later, General Service Manager) was named Ziggy Zapp? Here’s a brief summary of our history—let’s get more acquainted, shall we?
According to Bill Wuesthoff, our current owner along with sons Karl and Lee and family, Concours opened in January 1955 as a joint effort between 5 partners, including his father, Herb Wuesthoff, Sr. At the time, imported cars were becoming more popular, and they each saw a need for a dealership specializing in imports; hence, Concours was created to fill that need!
Volkswagen was the first franchise to be brought in along with Mercedes-Benz, Porsche, Jaguar, and Lancia. How was Volkswagen chosen? For those of you playing at home, Volkswagen means “people’s car.” It was for this reason that VW was an original franchise—to be a “bread-and-butter” car for the dealership, a popular car that the people would consistently have an interest in and a desire for, a fun car that would also meet people’s basic transportation needs.
In 1960, we relocated to 1935 W. Silver Spring, and in 1966, we made one last move to our current location at 1400 W. Silver Spring. Over time, Bill Wuesthoff and Herb Wuesthoff, Jr. bought out each of the original owners, who took some of the franchises with them as they left. And about 25 years ago, Bill bought out Herb! In 1998, we separated the body shop and created BodyWorks by Concours, and in 2006, our BMW franchise moved to its own building at 5990 N. Green Bay.
Through all of the changes and additions, integrity, service, and progress have remained the basic principles in our business. The moment you enter through the doors of any of our locations, you are a part of the Concours family and always a high priority. You tell us what you’re looking for or what you need, and we will do everything we can to get it done. We have always believed that that’s what separates us from the rest—our service to our customers. We’re the place “where service makes the difference.”
Enter shameless plug: If you agree, please vote for Concours and BodyWorks by Concours on WISN’s A-List Contest!
Click here to vote for Concours as Best Dealership: http://wisn.cityvoter.com/concours-motors/biz/540325?utm_source=wisn-cityvoter.com&utm_medium=web&utm_campaign=share-contest
Click here to vote for BodyWorks by Concours as Best Body Shop: http://wisn.cityvoter.com/body-works-by-concours/biz/547683
According to Bill Wuesthoff, our current owner along with sons Karl and Lee and family, Concours opened in January 1955 as a joint effort between 5 partners, including his father, Herb Wuesthoff, Sr. At the time, imported cars were becoming more popular, and they each saw a need for a dealership specializing in imports; hence, Concours was created to fill that need!
Volkswagen was the first franchise to be brought in along with Mercedes-Benz, Porsche, Jaguar, and Lancia. How was Volkswagen chosen? For those of you playing at home, Volkswagen means “people’s car.” It was for this reason that VW was an original franchise—to be a “bread-and-butter” car for the dealership, a popular car that the people would consistently have an interest in and a desire for, a fun car that would also meet people’s basic transportation needs.
In 1960, we relocated to 1935 W. Silver Spring, and in 1966, we made one last move to our current location at 1400 W. Silver Spring. Over time, Bill Wuesthoff and Herb Wuesthoff, Jr. bought out each of the original owners, who took some of the franchises with them as they left. And about 25 years ago, Bill bought out Herb! In 1998, we separated the body shop and created BodyWorks by Concours, and in 2006, our BMW franchise moved to its own building at 5990 N. Green Bay.
Through all of the changes and additions, integrity, service, and progress have remained the basic principles in our business. The moment you enter through the doors of any of our locations, you are a part of the Concours family and always a high priority. You tell us what you’re looking for or what you need, and we will do everything we can to get it done. We have always believed that that’s what separates us from the rest—our service to our customers. We’re the place “where service makes the difference.”
Enter shameless plug: If you agree, please vote for Concours and BodyWorks by Concours on WISN’s A-List Contest!
Click here to vote for Concours as Best Dealership: http://wisn.cityvoter.com/concours-motors/biz/540325?utm_source=wisn-cityvoter.com&utm_medium=web&utm_campaign=share-contest
Click here to vote for BodyWorks by Concours as Best Body Shop: http://wisn.cityvoter.com/body-works-by-concours/biz/547683
Monday, April 12, 2010
Make Concours #1 on WISN's A-List!
Do you think we’re A-List quality? That’s what we strive for, and we only reach that quality because of our customers. We’re here for you because that’s our motto—“service makes the difference.” Whether you’re working with a salesperson on buying a car, asking our parts department for advice, or bringing your car in for regular maintenance, we intend to give you only the best service.
Well, WISN is running their A-List contest right now on their website to determine the best businesses in multiple categories! Concours is nominated for Best Dealership, and BodyWorks by Concours is nominated for Best Body Shop. We need your votes to reach the top! Currently, Concours is in 2nd place, and BodyWorks is holding steady at number 1!
You can vote online at http://wisn.cityvoter.com/contests/spring-fever/4767. The contest ends May 5 at 10:59:59pm Eastern time. The businesses with the highest number of votes in each category will be declared the winners and top businesses in the area!
So please vote for us and tell your friends; spread the word that you think Concours is A-list quality, providing top-notch service to all of our customers across the board! And please post on our walls on Facebook and tell us what you like about our dealership!
Wednesday, April 7, 2010
Monday, April 5, 2010
Drive for Babies
Ladies and gentlemen, start your engines! Coming on October 15, 2010, you’ll have the opportunity to drive on the Road America track in Elkhart Lake, all for a good cause--Drive for Babies! The entry fees are donations toward the March of Dimes – Wisconsin Chapter.
Maybe you’ve heard of the March of Dimes, but you’re not exactly sure what it is. According to the Wisconsin chapter’s website, their mission is to “improve the health of babies by preventing birth defects, premature birth, and infant mortality.” They do so through “research, community services, education and advocacy to save babies’ lives.” You can do your part easily and have a blast driving on the Road America track in return!
The Drive for Babies is non-competition based. Rather, you’ll drive the 4-mile track at “moderate speeds,” following instructors with racing experience. You’ll learn driving skills for both the racing track and regular streets and become a better overall driver. And there’s no need to be nervous if you have little to no racing experience; all participants are placed into groups based on current skill levels, and each group will have 4 of their own 20-minute on-track sessions.
Entry fee for participants is $250, and guests can accompany for $50 (but guests will not be allowed to ride in the cars). You’ll enjoy free breakfast and lunch, as well as an awards dinner at the end of the day at Siebkins.
What does Concours have to do with this? We’ve been a sponsor of the Drive for Babies for 5 years—in fact, that Karl Wuesthoff is part of the expert group of drivers each year. This year, breakfast is on us. There are varying levels of sponsorship, all including a free driver ticket. For detailed information on how to become a sponsor, please visit their website: http://www.marchofdimes.com/wisconsin/43231_63100.asp. The contact person is Cymbria Jung, and she can be reached at 414-203-3121, or 800-669-9255. You can also view their Facebook page: www.facebook.com/DriveforBabies
Concours will also provide a pre-tech inspection session one week before the event, so be sure to check back for specific details as we get closer. This is a free and optional service. It is unrelated to the required tech inspection that will happen at the track, but it will offer you the opportunity to catch any potential problems and have time to get them fixed before the event.
Hope to see you there!
Maybe you’ve heard of the March of Dimes, but you’re not exactly sure what it is. According to the Wisconsin chapter’s website, their mission is to “improve the health of babies by preventing birth defects, premature birth, and infant mortality.” They do so through “research, community services, education and advocacy to save babies’ lives.” You can do your part easily and have a blast driving on the Road America track in return!
The Drive for Babies is non-competition based. Rather, you’ll drive the 4-mile track at “moderate speeds,” following instructors with racing experience. You’ll learn driving skills for both the racing track and regular streets and become a better overall driver. And there’s no need to be nervous if you have little to no racing experience; all participants are placed into groups based on current skill levels, and each group will have 4 of their own 20-minute on-track sessions.
Entry fee for participants is $250, and guests can accompany for $50 (but guests will not be allowed to ride in the cars). You’ll enjoy free breakfast and lunch, as well as an awards dinner at the end of the day at Siebkins.
What does Concours have to do with this? We’ve been a sponsor of the Drive for Babies for 5 years—in fact, that Karl Wuesthoff is part of the expert group of drivers each year. This year, breakfast is on us. There are varying levels of sponsorship, all including a free driver ticket. For detailed information on how to become a sponsor, please visit their website: http://www.marchofdimes.com/wisconsin/43231_63100.asp. The contact person is Cymbria Jung, and she can be reached at 414-203-3121, or 800-669-9255. You can also view their Facebook page: www.facebook.com/DriveforBabies
Concours will also provide a pre-tech inspection session one week before the event, so be sure to check back for specific details as we get closer. This is a free and optional service. It is unrelated to the required tech inspection that will happen at the track, but it will offer you the opportunity to catch any potential problems and have time to get them fixed before the event.
Hope to see you there!
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